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Total Purchase Amount:
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나스첸카의 제작기간은 입금일(입금기한 : 1박2일) 로부터 7일 ~14일 입니다.
은제품 혹은 은제품에 도금 제품은 미착용시 색상변화가 불가피합니다.미착용시 지퍼백에 보관해주시고, 변색된 된 은제품의 경우 부드러운 마른천으로 닦은 후, 자주 착용을 하게되면 본래의 실버 은 색상으로 돌아오기 시작합니다.
골드 도금제품은 색상 변화 후 재도금을 하지 않는 한 본래의 색상으로 돌아오지 않습니다. 골드 도금이 싫으신 분은 주문하실때 메모란에 글 남겨주시면 되십니다.
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전문가용 떨 뒤꽂이 중 가장 크고 무거운 대작입니다.
예로부터 이 디자인은 궁중 혼례에서 사용되었던 대작으로,
근자에는 소장을 위해, 혹은 직업적인 요청으로
나스첸카에서 과거의 전통 세공 기법을 이어 이렇게 제작하고 있습니다.
과거부터 내려오는 디자인이라
이 뒤꽂이의 차별화된 가치는 세공의 맛, 즉, 장인의 기술력이 이 떨잠 뒤꽂이의 관건되겠습니다.
나스첸카 수석 전통 장인의 세공으로 만들어지며,
이 작품을 위해 하얀 옥판을 깎아 밑에 대고
위에 전통 궁중장신구의 고난이도 은 세공과 파란 기법을 불어넣어 완성합니다.
학과 나비가 파르라니 떨리는 명품 은 세공으로,
진주 외에 합성석 입니다.
전체 은 (silver 92.5) 세공에 옥, 비취, 합성석으로 작품 완성 후 골드 도금 마무리합니다.
작품 하나하나 주문 들어오면 나스첸카 수석 장인의 손일로 마무리 되기에
받아보신 분들은 아시겠지만
최대20일까지도 소요되는 작품입니다.
가격대가 나가는 전통 장신구 제품은 조금 시간을 넉넉히 주문 넣어주셔야 합니다.
서둘러달라는 주문요청을 맞춰 드리지 못하는 점, 장인의 손일이라는 점을 널리 이해해 주시면 감사하겠습니다.
더군다나 이 퀄리티의 전통 은세공 장인분은 40년 경력으로 연세가 있으십니다. 40년을 한결같이 은 세공해야 나오는 퀄리티입니다.
Return Policy or Cancel Policy
• Paypal fees paid at the time of initial payment are non-refundable.
• Return is possible only if a product different from the order has been received. Because of the nature of handmade, there may be some defects
• We have no return label, you need to return by yourself, only defective items qualify for return (no exchange).
• Please contact us before returning your product. You must contact us within 24 hours of receiving the item.
• The item must be returned in its unused, original state.
• Payment will be refunded within 3-5 business days after receipt of the item.
• If you return a non-defective item, the shipping cost, rush order cost, labor cost, and transaction fee will be subtracted from the original payment.
1. Order cancellation
- Cancellation cannot be made after 12:00p.m. on the next day of the order date, though the shipment hasn’t begun.
- If the product hasn’t shipped yet, the cancellation can be made before 12:00p.m. on the next day of order date through email.
- When ordering through deposit, order cancellation before payment is done if payment isn’t made within 3 days.
- If cancellation is received/approved after shipping due to private reasons, then you must pay for round-trip delivery rate to your location.
2. Exchange/Refund
- Exchange/refund request can be registered through email within 7 days after delivery.
- The round-trip shipping rate is charged to the customer for exchange/refund due to customer’s private reasons.
- If refund is approved after request, then we will guide you in regard to the refund charge and round-trip delivery fees.
- If the product is different from our description/advertisement on the page, or you are eligible for exchange/refund due to product malfunction or wrong delivery, then the shipping rate for refund/exchange will be paid by our company.
※ Other policies regarding exchange/refund will follow the Terms of Agreement & Usage.
3. Cases when refund is not possible
- When there is no product failure/wrong delivery
- When no description is offered for reasons for refund
- When seal/tag of the product has been removed
- When the product is used or laundered at least once
- When the product is damaged/changed due to reason attributable to customer
- When product packaging (bag/case) is lost
- When the refund date has passed
- When the product or its packaging is damaged
4. Delivery Information
1) Shipping Charge
- The international shipping price differs according to the weight and rate set by the shipping company (box weight included).
2) Delivery Date
- Generally, delivery is completed within a minimum of 5 to a maximum of 10 business days after payment is completed.
- The delivery date may change depending on the country, product inventory, customs, and other factors.
- You can check the delivery information after the shipping has started through your email or My Page > Order Details Page.
3) Precautions (The delivery date may be inevitably delayed due to the circumstances below. We ask for your kind understanding.)
- Ordering is done during or before company’s holidays.
- Delivery coincides with company holidays, year-end and New Year holidays, or summer holidays.
- High delivery traffic (e.g. due to bad weather)
- Orders made during Saturdays, Sundays, or festival days are sent on the next business day.
4) In a disaster situation, delivery may be long.
5. Customs
Customs duties are the responsibility of the customer
6. Return Policy
- Please contact us (nas@naschenka.com) first if you need to return an item.
- You have to tell the reason of return.
- Item(s) must be returned in unused (original) condition.
- Payment will be refunded within 3-5 business days after we get the item, shipping fee, handcraft cost and rush order cost will be cut from the original payment.
7. Phone number
- We need to make sure the package arrived safely, so please leave your contact number.
- EMS, UPS, and DHL premiums are available for each country and region.
- There must be a phone number, but there are many countries and regions that can be delivered.
- Phone number is required and is only used for safe delivery.
