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나스첸카의 제작기간은 입금일(입금기한 : 1박2일) 로부터 7일 ~14일 입니다.
은제품 혹은 은제품에 도금 제품은 미착용시 색상변화가 불가피합니다.미착용시 지퍼백에 보관해주시고, 변색된 된 은제품의 경우 부드러운 마른천으로 닦은 후, 자주 착용을 하게되면 본래의 실버 은 색상으로 돌아오기 시작합니다.
골드 도금제품은 색상 변화 후 재도금을 하지 않는 한 본래의 색상으로 돌아오지 않습니다. 골드 도금이 싫으신 분은 주문하실때 메모란에 글 남겨주시면 되십니다.
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View in Korean (naschenka.com)
천연 호박, 천연 산호 입니다.
(* 레이어링한 비취 반지는 관련 상품에 링크되어 있으며 별도 판매되고 있습니다)
호박과 산호의 궁합은
설명이 필요없을 만큼 우리 전통의 색감과 천연석이며,
이때 푸르른 녹색이 함께 했을때 얼마나 시너지가 있어지는지,
비취의 녹색은 화면으로 보시듯이 절대 나이든 보석이 아니랍니다.
비취는 나이층이 어려질수록 더욱 귀티가 흐르는 원석이며,
혈색과 피부색을 훨씬 선명하고 말게 보이게 하는 효과 있습니다.
이번 반지는 호박 반지와 산호 반지로 구성되어 있으며, (비취 반지는 별도)
두개 반지 레이어링 하시면 완벽하도록 디자인 하였으며
각기 다른 손가락에 나누어 착용하셔도 좋습니다.
천연 산호와 호박의 사이즈와 조각 문양은 제작시마다 조금씩 차이 있을 수 있습니다.
(호박이 작아지고 반대로 산호가 커질수도 있습니다)
희망하시는 호수를 메모란에 남겨주시면 되시구요,
천연 산호(6 mm), 호박(7~8mm), 은 나스첸카 핸드메이드 셋팅 (백금 도금 마무리)
* 도금이 싫으신분은 "도금없이"라는 메모 남겨주시면 그대로 제작해 드리며,
향후 도금을 원하실 경우 작업자체가 불가능하거나 도금 비용이 별도 청구되는점 알려드립니다.
Return Policy or Cancel Policy
• Paypal fees paid at the time of initial payment are non-refundable.
• Return is possible only if a product different from the order has been received. Because of the nature of handmade, there may be some defects
• We have no return label, you need to return by yourself, only defective items qualify for return (no exchange).
• Please contact us before returning your product. You must contact us within 24 hours of receiving the item.
• The item must be returned in its unused, original state.
• Payment will be refunded within 3-5 business days after receipt of the item.
• If you return a non-defective item, the shipping cost, rush order cost, labor cost, and transaction fee will be subtracted from the original payment.
1. Order cancellation
- Cancellation cannot be made after 12:00p.m. on the next day of the order date, though the shipment hasn’t begun.
- If the product hasn’t shipped yet, the cancellation can be made before 12:00p.m. on the next day of order date through email.
- When ordering through deposit, order cancellation before payment is done if payment isn’t made within 3 days.
- If cancellation is received/approved after shipping due to private reasons, then you must pay for round-trip delivery rate to your location.
2. Exchange/Refund
- Exchange/refund request can be registered through email within 7 days after delivery.
- The round-trip shipping rate is charged to the customer for exchange/refund due to customer’s private reasons.
- If refund is approved after request, then we will guide you in regard to the refund charge and round-trip delivery fees.
- If the product is different from our description/advertisement on the page, or you are eligible for exchange/refund due to product malfunction or wrong delivery, then the shipping rate for refund/exchange will be paid by our company.
※ Other policies regarding exchange/refund will follow the Terms of Agreement & Usage.
3. Cases when refund is not possible
- When there is no product failure/wrong delivery
- When no description is offered for reasons for refund
- When seal/tag of the product has been removed
- When the product is used or laundered at least once
- When the product is damaged/changed due to reason attributable to customer
- When product packaging (bag/case) is lost
- When the refund date has passed
- When the product or its packaging is damaged
4. Delivery Information
1) Shipping Charge
- The international shipping price differs according to the weight and rate set by the shipping company (box weight included).
2) Delivery Date
- Generally, delivery is completed within a minimum of 5 to a maximum of 10 business days after payment is completed.
- The delivery date may change depending on the country, product inventory, customs, and other factors.
- You can check the delivery information after the shipping has started through your email or My Page > Order Details Page.
3) Precautions (The delivery date may be inevitably delayed due to the circumstances below. We ask for your kind understanding.)
- Ordering is done during or before company’s holidays.
- Delivery coincides with company holidays, year-end and New Year holidays, or summer holidays.
- High delivery traffic (e.g. due to bad weather)
- Orders made during Saturdays, Sundays, or festival days are sent on the next business day.
4) In a disaster situation, delivery may be long.
5. Customs
Customs duties are the responsibility of the customer
6. Return Policy
- Please contact us (nas@naschenka.com) first if you need to return an item.
- You have to tell the reason of return.
- Item(s) must be returned in unused (original) condition.
- Payment will be refunded within 3-5 business days after we get the item, shipping fee, handcraft cost and rush order cost will be cut from the original payment.
7. Phone number
- We need to make sure the package arrived safely, so please leave your contact number.
- EMS, UPS, and DHL premiums are available for each country and region.
- There must be a phone number, but there are many countries and regions that can be delivered.
- Phone number is required and is only used for safe delivery.
