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나스첸카의 제작기간은 입금일(입금기한 : 1박2일) 로부터 7일 ~14일 입니다.
은제품 혹은 은제품에 도금 제품은 미착용시 색상변화가 불가피합니다.미착용시 지퍼백에 보관해주시고, 변색된 된 은제품의 경우 부드러운 마른천으로 닦은 후, 자주 착용을 하게되면 본래의 실버 은 색상으로 돌아오기 시작합니다.
골드 도금제품은 색상 변화 후 재도금을 하지 않는 한 본래의 색상으로 돌아오지 않습니다. 골드 도금이 싫으신 분은 주문하실때 메모란에 글 남겨주시면 되십니다.
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View in Korean (naschenka.com)
조선왕조 품계 첩지
봉황 첩지,
최고의 품계 궁 첩지입니다.
‘봉은 굶주려도 좁쌀은 쪼지 않는다.’라는 속담이 있지요.
봉황은 살아있는 벌레와 풀을 뜯지 않고, 아무리 배가 고파도 함부로 먹지 않으며,
난잡하게 날지 않음은 물론 오동나무가 아니면 내려앉지도 않는다고 하지요.
백수의 왕은 호랑이, 새 중의 왕은 봉황새라고 일컬어질 정도입니다.
또한 모든 물형의 최고 길상은 봉황이라지요.
예로부터 사랑과 행복, 부귀영화 등의 길상이 조각된 물건을 지니고 있으면
그것을 사용하는 사람에게 그 길상의 좋은 기운이 함께한다 여겼답니다.
여러분들에게도 이 봉황이 지닌 좋은 의미의 상서로움이 늘 함께하시길 바랍니다.
은 나스첸카 핸드메이드 세공 후 골드 도금 마무리 作
격이 다른 나스첸카 은 봉황 첩지 입니다.
은 나스첸카핸드메이드셋팅(골드도금)
Return Policy or Cancel Policy
• Paypal fees paid at the time of initial payment are non-refundable.
• Return is possible only if a product different from the order has been received. Because of the nature of handmade, there may be some defects
• We have no return label, you need to return by yourself, only defective items qualify for return (no exchange).
• Please contact us before returning your product. You must contact us within 24 hours of receiving the item.
• The item must be returned in its unused, original state.
• Payment will be refunded within 3-5 business days after receipt of the item.
• If you return a non-defective item, the shipping cost, rush order cost, labor cost, and transaction fee will be subtracted from the original payment.
1. Order cancellation
- Cancellation cannot be made after 12:00p.m. on the next day of the order date, though the shipment hasn’t begun.
- If the product hasn’t shipped yet, the cancellation can be made before 12:00p.m. on the next day of order date through email.
- When ordering through deposit, order cancellation before payment is done if payment isn’t made within 3 days.
- If cancellation is received/approved after shipping due to private reasons, then you must pay for round-trip delivery rate to your location.
2. Exchange/Refund
- Exchange/refund request can be registered through email within 7 days after delivery.
- The round-trip shipping rate is charged to the customer for exchange/refund due to customer’s private reasons.
- If refund is approved after request, then we will guide you in regard to the refund charge and round-trip delivery fees.
- If the product is different from our description/advertisement on the page, or you are eligible for exchange/refund due to product malfunction or wrong delivery, then the shipping rate for refund/exchange will be paid by our company.
※ Other policies regarding exchange/refund will follow the Terms of Agreement & Usage.
3. Cases when refund is not possible
- When there is no product failure/wrong delivery
- When no description is offered for reasons for refund
- When seal/tag of the product has been removed
- When the product is used or laundered at least once
- When the product is damaged/changed due to reason attributable to customer
- When product packaging (bag/case) is lost
- When the refund date has passed
- When the product or its packaging is damaged
4. Delivery Information
1) Shipping Charge
- The international shipping price differs according to the weight and rate set by the shipping company (box weight included).
2) Delivery Date
- Generally, delivery is completed within a minimum of 5 to a maximum of 10 business days after payment is completed.
- The delivery date may change depending on the country, product inventory, customs, and other factors.
- You can check the delivery information after the shipping has started through your email or My Page > Order Details Page.
3) Precautions (The delivery date may be inevitably delayed due to the circumstances below. We ask for your kind understanding.)
- Ordering is done during or before company’s holidays.
- Delivery coincides with company holidays, year-end and New Year holidays, or summer holidays.
- High delivery traffic (e.g. due to bad weather)
- Orders made during Saturdays, Sundays, or festival days are sent on the next business day.
4) In a disaster situation, delivery may be long.
5. Customs
Customs duties are the responsibility of the customer
6. Return Policy
- Please contact us (nas@naschenka.com) first if you need to return an item.
- You have to tell the reason of return.
- Item(s) must be returned in unused (original) condition.
- Payment will be refunded within 3-5 business days after we get the item, shipping fee, handcraft cost and rush order cost will be cut from the original payment.
7. Phone number
- We need to make sure the package arrived safely, so please leave your contact number.
- EMS, UPS, and DHL premiums are available for each country and region.
- There must be a phone number, but there are many countries and regions that can be delivered.
- Phone number is required and is only used for safe delivery.
