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나스첸카의 제작기간은 입금일(입금기한 : 1박2일) 로부터 7일 ~14일 입니다.
은제품 혹은 은제품에 도금 제품은 미착용시 색상변화가 불가피합니다.미착용시 지퍼백에 보관해주시고, 변색된 된 은제품의 경우 부드러운 마른천으로 닦은 후, 자주 착용을 하게되면 본래의 실버 은 색상으로 돌아오기 시작합니다.
골드 도금제품은 색상 변화 후 재도금을 하지 않는 한 본래의 색상으로 돌아오지 않습니다. 골드 도금이 싫으신 분은 주문하실때 메모란에 글 남겨주시면 되십니다.
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장인분들의 손끝에서 나오는 은의 담백한 세공,
조각 무늬 없이, 담백한 그점이 더 매력으로 다가오는
은 바늘쌈 삼작 노리개 입니다.
견사 명주실의 탱글탱글한 율돔감이 살아있는
술 역시 3가지 색감으로
여러 다양한 한복 색상에도 더없이 어여쁩니다.
노리개의 전체 기장과 중량, 제작시마다 조금의 오차 있을 수 있으나
큰 차이없이 대동소이 하니 위의 상세 기술서 참조해 주시구요.
노리개 띠돈은 함께 하지 않는 가격으로
미착용시에는 집에 액자로 연출하여 인테리어 소품으로 활용하시길 권해드리며,
이때 공기 중 산화에 따른 은 바늘쌈 세공 부분의 자연스러운 색 변화가 있을시
난감해 하지 마시고,
지우개로 살살 지워주시면 되십니다.
한복에는 노리개를 꼭 착용하셔서
품격을 높혀보시길 바랍니다.
우리 전통 노리개의 특별한 점은,
노리개는 비단 착용뿐만 아니라
그저 만지고 바라만 보아도, 안정되고 힐링되는,
주인에게 선물주는 특별한 감성도 소장하시면서 꼭 경험해 보시길 바랍니다 -
Return Policy or Cancel Policy
• Paypal fees paid at the time of initial payment are non-refundable.
• Return is possible only if a product different from the order has been received. Because of the nature of handmade, there may be some defects
• We have no return label, you need to return by yourself, only defective items qualify for return (no exchange).
• Please contact us before returning your product. You must contact us within 24 hours of receiving the item.
• The item must be returned in its unused, original state.
• Payment will be refunded within 3-5 business days after receipt of the item.
• If you return a non-defective item, the shipping cost, rush order cost, labor cost, and transaction fee will be subtracted from the original payment.
1. Order cancellation
- Cancellation cannot be made after 12:00p.m. on the next day of the order date, though the shipment hasn’t begun.
- If the product hasn’t shipped yet, the cancellation can be made before 12:00p.m. on the next day of order date through email.
- When ordering through deposit, order cancellation before payment is done if payment isn’t made within 3 days.
- If cancellation is received/approved after shipping due to private reasons, then you must pay for round-trip delivery rate to your location.
2. Exchange/Refund
- Exchange/refund request can be registered through email within 7 days after delivery.
- The round-trip shipping rate is charged to the customer for exchange/refund due to customer’s private reasons.
- If refund is approved after request, then we will guide you in regard to the refund charge and round-trip delivery fees.
- If the product is different from our description/advertisement on the page, or you are eligible for exchange/refund due to product malfunction or wrong delivery, then the shipping rate for refund/exchange will be paid by our company.
※ Other policies regarding exchange/refund will follow the Terms of Agreement & Usage.
3. Cases when refund is not possible
- When there is no product failure/wrong delivery
- When no description is offered for reasons for refund
- When seal/tag of the product has been removed
- When the product is used or laundered at least once
- When the product is damaged/changed due to reason attributable to customer
- When product packaging (bag/case) is lost
- When the refund date has passed
- When the product or its packaging is damaged
4. Delivery Information
1) Shipping Charge
- The international shipping price differs according to the weight and rate set by the shipping company (box weight included).
2) Delivery Date
- Generally, delivery is completed within a minimum of 5 to a maximum of 10 business days after payment is completed.
- The delivery date may change depending on the country, product inventory, customs, and other factors.
- You can check the delivery information after the shipping has started through your email or My Page > Order Details Page.
3) Precautions (The delivery date may be inevitably delayed due to the circumstances below. We ask for your kind understanding.)
- Ordering is done during or before company’s holidays.
- Delivery coincides with company holidays, year-end and New Year holidays, or summer holidays.
- High delivery traffic (e.g. due to bad weather)
- Orders made during Saturdays, Sundays, or festival days are sent on the next business day.
4) In a disaster situation, delivery may be long.
5. Customs
Customs duties are the responsibility of the customer
6. Return Policy
- Please contact us (nas@naschenka.com) first if you need to return an item.
- You have to tell the reason of return.
- Item(s) must be returned in unused (original) condition.
- Payment will be refunded within 3-5 business days after we get the item, shipping fee, handcraft cost and rush order cost will be cut from the original payment.
7. Phone number
- We need to make sure the package arrived safely, so please leave your contact number.
- EMS, UPS, and DHL premiums are available for each country and region.
- There must be a phone number, but there are many countries and regions that can be delivered.
- Phone number is required and is only used for safe delivery.