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나스첸카의 제작기간은 입금일(입금기한 : 1박2일) 로부터 7일 ~14일 입니다.
은제품 혹은 은제품에 도금 제품은 미착용시 색상변화가 불가피합니다.미착용시 지퍼백에 보관해주시고, 변색된 된 은제품의 경우 부드러운 마른천으로 닦은 후, 자주 착용을 하게되면 본래의 실버 은 색상으로 돌아오기 시작합니다.
골드 도금제품은 색상 변화 후 재도금을 하지 않는 한 본래의 색상으로 돌아오지 않습니다. 골드 도금이 싫으신 분은 주문하실때 메모란에 글 남겨주시면 되십니다.
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View in Korean (naschenka.com)
국화무늬의 전통 은 쌍가락지 입니다.
40년 경력의 정통 은장인의 핸드메이드 가락지로,
이 가락지는 SINCE 2002 나스첸카 와 역사를 함께한 가락지입니다.
나스첸카 공방의 태동은 전통 가락지였습니다.
나스첸카에서 제작한
우리 전통 금부기법의 국화 쌍가락지 입니다.
좋은 느낌, 전통 가락지의 정감을
나스첸카가 온전히 선물해 드리고 싶습니다 ^_^
특수호수 포함하여 모든 호수 주문 가능합니다.
쌍가락지의 특성을 고려한 호수 말고
본인 정 호수 남겨주시면
이에 맞게 제작해 드립니다.
주문시 메모란에 원하시는 호수 남겨주세요,
쌍가락지로 발송됩니다.
Info.
- 소재 : 은, 정통 금부 기법, 나스첸카 핸드메이드 셋팅
- 구성 : 쌍가락지 1쌍
- 사이즈 : 본인 정 호수 (쌍가락지의 특성 고려하지 마시고 본인 정호수를 남기시면 알아서 제작해 드립니다)
* 시중에 나스첸카의 가락지와 유사한 국화문 가락지가 있을 수 있으나,
나스첸카는 전통 은 장인의 핸드메이드 공정 기법으로 정통으로 제작함을 알려드리며,
오리지널 반지의 주물을 떠서 카피한 제품과는 가락지 외관이나 착용상에 큰 차이가 있겠습니다.
Return Policy or Cancel Policy
• Paypal fees paid at the time of initial payment are non-refundable.
• Return is possible only if a product different from the order has been received. Because of the nature of handmade, there may be some defects
• We have no return label, you need to return by yourself, only defective items qualify for return (no exchange).
• Please contact us before returning your product. You must contact us within 24 hours of receiving the item.
• The item must be returned in its unused, original state.
• Payment will be refunded within 3-5 business days after receipt of the item.
• If you return a non-defective item, the shipping cost, rush order cost, labor cost, and transaction fee will be subtracted from the original payment.
1. Order cancellation
- Cancellation cannot be made after 12:00p.m. on the next day of the order date, though the shipment hasn’t begun.
- If the product hasn’t shipped yet, the cancellation can be made before 12:00p.m. on the next day of order date through email.
- When ordering through deposit, order cancellation before payment is done if payment isn’t made within 3 days.
- If cancellation is received/approved after shipping due to private reasons, then you must pay for round-trip delivery rate to your location.
2. Exchange/Refund
- Exchange/refund request can be registered through email within 7 days after delivery.
- The round-trip shipping rate is charged to the customer for exchange/refund due to customer’s private reasons.
- If refund is approved after request, then we will guide you in regard to the refund charge and round-trip delivery fees.
- If the product is different from our description/advertisement on the page, or you are eligible for exchange/refund due to product malfunction or wrong delivery, then the shipping rate for refund/exchange will be paid by our company.
※ Other policies regarding exchange/refund will follow the Terms of Agreement & Usage.
3. Cases when refund is not possible
- When there is no product failure/wrong delivery
- When no description is offered for reasons for refund
- When seal/tag of the product has been removed
- When the product is used or laundered at least once
- When the product is damaged/changed due to reason attributable to customer
- When product packaging (bag/case) is lost
- When the refund date has passed
- When the product or its packaging is damaged
4. Delivery Information
1) Shipping Charge
- The international shipping price differs according to the weight and rate set by the shipping company (box weight included).
2) Delivery Date
- Generally, delivery is completed within a minimum of 5 to a maximum of 10 business days after payment is completed.
- The delivery date may change depending on the country, product inventory, customs, and other factors.
- You can check the delivery information after the shipping has started through your email or My Page > Order Details Page.
3) Precautions (The delivery date may be inevitably delayed due to the circumstances below. We ask for your kind understanding.)
- Ordering is done during or before company’s holidays.
- Delivery coincides with company holidays, year-end and New Year holidays, or summer holidays.
- High delivery traffic (e.g. due to bad weather)
- Orders made during Saturdays, Sundays, or festival days are sent on the next business day.
4) In a disaster situation, delivery may be long.
5. Customs
Customs duties are the responsibility of the customer
6. Return Policy
- Please contact us (nas@naschenka.com) first if you need to return an item.
- You have to tell the reason of return.
- Item(s) must be returned in unused (original) condition.
- Payment will be refunded within 3-5 business days after we get the item, shipping fee, handcraft cost and rush order cost will be cut from the original payment.
7. Phone number
- We need to make sure the package arrived safely, so please leave your contact number.
- EMS, UPS, and DHL premiums are available for each country and region.
- There must be a phone number, but there are many countries and regions that can be delivered.
- Phone number is required and is only used for safe delivery.
