View in Korean (naschenka.com)
While using Google translation, some translation of the goods will be slightly different from the original descriptions,please understand for this inconvenience.
나스첸카 전통 장신구 조선의 관모, 예식모자 족두리는 전통적으로 화려하면서도 어딘가 매우 익숙한 아름다움을 지닌 한국의 대표적인 예식 모자입니다. 진부할 수 있는 족두리를 나스첸카를 새롭게 해석합니다. 이 족두리는 전통적인 형태를 현대적인 감각으로 재해석하여 과거와 현재가 조화를 이루는 독창적인 작품입니다. 나스첸카의 특별한 족두리는 지금까지 볼수없었던 특별한 존재감을 선사합니다. 전통적인 미를 사랑하는 사람에게는 익숙하면서도 특별한 새로움을 찾는 사람에게는 독창적인 매력을 제안합니다
|
-
Policy or Cancel Policy
- Paypal fees paid at the time of initial payment are non-refundable.
- Only defective items qualify for return (no exchange).
- Please contact us before returning your product. You must contact us within 24 hours of receiving the item.
- The item must be returned in its unused, original state.
- Payment will be refunded within 3-5 business days after receipt of the item.
- If you return a non-defective item, the shipping cost, rush order cost, labor cost, and transaction fee will be subtracted from the original payment.
1. Order cancellation
- Cancellation cannot be made after 12:00p.m. on the next day of the order date, though the shipment hasn’t begun.
- If the product hasn’t shipped yet, the cancellation can be made before 12:00p.m. on the next day of order date through email.
- When ordering through deposit, order cancellation before payment is done if payment isn’t made within 3 days.
- If cancellation is received/approved after shipping due to private reasons, then you must pay for round-trip delivery rate to your location.
2. Exchange/Refund
- Exchange/refund request can be registered through email within 7 days after delivery.
- The round-trip shipping rate is charged to the customer for exchange/refund due to customer’s private reasons.
- If refund is approved after request, then we will guide you in regard to the refund charge and round-trip delivery fees.
- If the product is different from our description/advertisement on the page, or you are eligible for exchange/refund due to product malfunction or wrong delivery, then the shipping rate for refund/exchange will be paid by our company.
※ Other policies regarding exchange/refund will follow the Terms of Agreement & Usage.3. Cases when refund is not possible
- When there is no product failure/wrong delivery
- When no description is offered for reasons for refund
- When seal/tag of the product has been removed
- When the product is used or laundered at least once
- When the product is damaged/changed due to reason attributable to customer
- When product packaging (bag/case) is lost
- When the refund date has passed
- When the product or its packaging is damaged
4. Delivery Information
1) Shipping Charge
- The international shipping price differs according to the weight and rate set by the shipping company (box weight included).2) Delivery Date
- Generally, delivery is completed within a minimum of 5 to a maximum of 10 business days after payment is completed.
- The delivery date may change depending on the country, product inventory, customs, and other factors.
- You can check the delivery information after the shipping has started through your email or My Page > Order Details Page.3) Precautions (The delivery date may be inevitably delayed due to the circumstances below. We ask for your kind understanding.)
- Ordering is done during or before company’s holidays.
- Delivery coincides with company holidays, year-end and New Year holidays, or summer holidays.
- High delivery traffic (e.g. due to bad weather)
- Orders made during Saturdays, Sundays, or festival days are sent on the next business day.4) In a disaster situation, delivery may be long.
5. Customs
Customs duties are the responsibility of the customer
6. Return Policy or Cancel Policy
• Paypal fees paid at the time of initial payment are non-refundable.
• Return is possible only if a product different from the order has been received. Because of the nature of handmade, there may be some defects
• We have no return label, you need to return by yourself, only defective items qualify for return (no exchange).
• Please contact us before returning your product. You must contact us within 24 hours of receiving the item.
• The item must be returned in its unused, original state.
• Payment will be refunded within 3-5 business days after receipt of the item.
• If you return a non-defective item, the shipping cost, rush order cost, labor cost, and transaction fee will be subtracted from the original payment.
7. Phone number
- We need to make sure the package arrived safely, so please leave your contact number.
- EMS, UPS, and DHL premiums are available for each country and region.
- There must be a phone number, but there are many countries and regions that can be delivered.
- Phone number is required and is only used for safe delivery.