View in Korean (naschenka.com)
While using Google translation, some translation of the goods will be slightly different from the original descriptions,please understand for this inconvenience.
나스첸카 전통 장신구 조선 왕실에서 길상(吉祥)과 불사의 상징으로 사랑받던 봉황을 모티브로 디자인한 NASCHENKA의 하이엔드 순은 헤어핀입니다. 첩지의 전통적 형태를 바탕으로 현대적인 헤어 액세서리로 재해석하여, 한복 스타일링은 물론, 아트 컬렉션으로도 손색없는 프리미엄 아이템입니다. 봉황의 유려한 곡선미와 디테일은 NASCHENKA 장인의 섬세한 수공예 기술로 완성되었으며, 순은(925 Sterling Silver)을 사용해 고급스러운 광택과 중후함을 더했습니다. 소재 (Material): 925 Sterling Silver (순은) 사이즈 (Size): 가로: 약 8.7cm 세로(봉황 높이 포함): 약 3cm 두께: 약 1.1cm 디자인 특징: 봉황 형상의 입체 조각 + 첩지 구조를 현대적으로 해석한 클립형 디자인 제작 방식: 전통 금속 공예 기법으로 수작업 제작 활용: 한복 스타일링, 전통 행사, 웨딩 및 한복 촬영 소품, 프리미엄 소장용 |
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Policy or Cancel Policy
- Paypal fees paid at the time of initial payment are non-refundable.
- Only defective items qualify for return (no exchange).
- Please contact us before returning your product. You must contact us within 24 hours of receiving the item.
- The item must be returned in its unused, original state.
- Payment will be refunded within 3-5 business days after receipt of the item.
- If you return a non-defective item, the shipping cost, rush order cost, labor cost, and transaction fee will be subtracted from the original payment.
1. Order cancellation
- Cancellation cannot be made after 12:00p.m. on the next day of the order date, though the shipment hasn’t begun.
- If the product hasn’t shipped yet, the cancellation can be made before 12:00p.m. on the next day of order date through email.
- When ordering through deposit, order cancellation before payment is done if payment isn’t made within 3 days.
- If cancellation is received/approved after shipping due to private reasons, then you must pay for round-trip delivery rate to your location.
2. Exchange/Refund
- Exchange/refund request can be registered through email within 7 days after delivery.
- The round-trip shipping rate is charged to the customer for exchange/refund due to customer’s private reasons.
- If refund is approved after request, then we will guide you in regard to the refund charge and round-trip delivery fees.
- If the product is different from our description/advertisement on the page, or you are eligible for exchange/refund due to product malfunction or wrong delivery, then the shipping rate for refund/exchange will be paid by our company.
※ Other policies regarding exchange/refund will follow the Terms of Agreement & Usage.3. Cases when refund is not possible
- When there is no product failure/wrong delivery
- When no description is offered for reasons for refund
- When seal/tag of the product has been removed
- When the product is used or laundered at least once
- When the product is damaged/changed due to reason attributable to customer
- When product packaging (bag/case) is lost
- When the refund date has passed
- When the product or its packaging is damaged
4. Delivery Information
1) Shipping Charge
- The international shipping price differs according to the weight and rate set by the shipping company (box weight included).2) Delivery Date
- Generally, delivery is completed within a minimum of 5 to a maximum of 10 business days after payment is completed.
- The delivery date may change depending on the country, product inventory, customs, and other factors.
- You can check the delivery information after the shipping has started through your email or My Page > Order Details Page.3) Precautions (The delivery date may be inevitably delayed due to the circumstances below. We ask for your kind understanding.)
- Ordering is done during or before company’s holidays.
- Delivery coincides with company holidays, year-end and New Year holidays, or summer holidays.
- High delivery traffic (e.g. due to bad weather)
- Orders made during Saturdays, Sundays, or festival days are sent on the next business day.4) In a disaster situation, delivery may be long.
5. Customs
Customs duties are the responsibility of the customer
6. Return Policy or Cancel Policy
• Paypal fees paid at the time of initial payment are non-refundable.
• Return is possible only if a product different from the order has been received. Because of the nature of handmade, there may be some defects
• We have no return label, you need to return by yourself, only defective items qualify for return (no exchange).
• Please contact us before returning your product. You must contact us within 24 hours of receiving the item.
• The item must be returned in its unused, original state.
• Payment will be refunded within 3-5 business days after receipt of the item.
• If you return a non-defective item, the shipping cost, rush order cost, labor cost, and transaction fee will be subtracted from the original payment.
7. Phone number
- We need to make sure the package arrived safely, so please leave your contact number.
- EMS, UPS, and DHL premiums are available for each country and region.
- There must be a phone number, but there are many countries and regions that can be delivered.
- Phone number is required and is only used for safe delivery.